Refund policy
IN-STORE PURCHASES Not right for you? Bring it back within 14 days, unworn, tags on, with your receipt. We'll swap it or give you a store credit to use whenever suits. We don't give cash refunds on change-of-mind purchases in-store. If something is faulty, that's different. We'll repair it, replace it or refund you in full, your call. Items purchased at a reduced price are non-returnable and non-exchangeable in-store. BRUDY. COLLECTED (SECOND-HAND) Second-hand items are sold as described. We're honest about condition but all second-hand sales are final. Faulty goods are the only exception. ONLINE ORDERS Under the Consumer Contracts Regulations 2013, you can cancel any online order within 14 days of receiving it, no reason needed. Email contactbrudy@gmail.com to let us know, then return the item within 14 days, unworn and in the condition it arrived. We'll refund the item price to your original payment method once it's back with us. Return postage is yours to cover unless the item is faulty or we sent the wrong thing. Original shipping charges are non-refundable where a return is made for change of mind. Items purchased at a reduced price are non-returnable and non-exchangeable online. Your statutory rights under the Consumer Rights Act 2015 apply to all purchases.